ENROLLMENT

Paid Citizenship

We know Krome Citizenship is awesome & if you want to become a member you easily can, just by paying a minimal amount of Rs. 500/- Only.

Complimentary Citizenship

Your shopping can earn you a complimentary membership to Krome Citizenship. Shop for Rs. 4000/- and get complimentary Citizenship to Republic of KROME.

Validity

Every Krome Citizenship membership is valid for 1 year; members also get a 30 days grace period to renew their membership. It will be complimentarily renewed if your shopping levels pertain to a certain amount or you can renew it by paying a fixed sum of amount.

In-store

All the Krome Citizenship memberships are valid for in-store shopping and redemption. The privileges or discounts once prevailed in- store cannot be availed again.

Purchases

The validity of your Citizenship is for one year, from the date of issue.

Activation Period

The activation is done on the Spot.

Benefits

  • - 4 Each - Coupons of 10% off, valid any time during one year.
  • - Entry passes(limited) to star visits, fashion shows, college fests and various other campaigns sponsored by Krome.
  • - Preview sale 3 days of preview / exclusive sale for Krome Citizens, before the sale begins for general customers.
  • - Every Purchases can be added immediately after enrollment for paid membership.
  • - Bonus discount on every purchase.
  • - First to know about the new promotions & activities.
  • - Rewards can be accessed at all Krome stores.
  • - The use of this Citizenship constitutes acceptance of terms & conditions laid by the management from time to time, without prior notice.

SLABS DISCOUNT
RS. 25000 - 49999 5% Off of the points accumulated
RS. 50000 - 74999 7.5% Off of the points accumulated
RS. 75000 - 99999 10% Off of the points accumulated
RS. 100000 and above 12.5% Off of the points accumulated

KROME CITIZENSHIP POINTS PROGRAM.

  • - Rs 1 = 1 Point.
  • - The purchase made by a customer will be added to his account immediately, post enrollment(based on membership-paid/ complimentary).
  • - Discounted will not be added to the points program.
  • - Bonus discount on every purchase.
  • - The customer can avail further discount on his/her points accumulated as per the following details.
  • - Rewards can be accessed at all Krome stores.
  • - The use of this Citizenship constitutes acceptance of terms & conditions laid by the management from time to time, without prior notice.

FREE MULTIPLE ENTRY VISA TO


COMPLAINTS/ QUERIES

  • - No verbal complaints are acceptable.
  • - Members can mail us their issues/ concerns/ queries/complaints at our registered email id citizenship@krome.in or fill contact slips available at all our all stores for any query/  complaint.

Renewal

  • - PAID RENEWAL Rs. 250.
  • - COMPLIMENTARY RENEWAL will be done only if total purchase amount of the citizen in one year is Rs. 50000 or above, or if they have shopped for more han 4 times in any krome  store.
  • - Renewals will be done on the spot, at the store.
  • - The Citizen will receive renewal receipt immediately from the counter.
  • - If a citizen wants, he/she can add his/her purchase points immediately to their account.
  • - If the renewal is done before the Citizenship expires or in the grace period, the points accumulated by the member during the Citizenship tenure are carried forward.
  • - Renewal will not be accepted after the grace period and thus, the Citizenship will become null and avoid.
  • - Seeing the busy lifestyle of today, grace period of 30 days is given to every Citizen. Member should get their Citizenship renewed within the Citizenship time or the grace period.

Terms and Conditions

  • We don’t like to tie our customers into endless terms and conditions that hampers their shopping. Therefore, we have customer-friendly and simple terms and conditions for our shoppers.
  • - Coupons cannot be clubbed with any scheme running on the store.
  • - During EOSS, the coupon value will get reduced to 5%, Ex. if the item is already on 30% discount then coupon discount will be redeemed in this way.
  • - 30% off on item + 5% off on the discount price.
  • - Two schemes or offers cannot be clubbed together.
  • - Coupons are not valid in grace period.
  • - Discounted bill will not be added to the points.

Customer Care : 1800-137-5277 and press *

E-mail id: citizenship@krome.in